Area of Interest Descriptions
Accounting & Finance
Support USPS financial operations through budgeting, accounting, auditing, and cost analysis. Roles in this area help manage funds, track performance, and inform strategic business decisions.
Applied Engineering
Explores new technologies and investigates how they may be leveraged and infused into postal products and business practices to improve processes and the customer experience.
Corporate Sales & Marketing
This includes business development professionals who work with small to large customers to promote USPS shipping and mailing solutions. Marketing specialists develop campaigns, conduct market analysis, and support brand and revenue growth strategies. This also includes customer care (call center) support.
Custodial
Maintain a clean and safe working environment across USPS facilities. Includes janitorial duties such as floor care, restrooms, break rooms, and general sanitation.
Cybersecurity
Coordinates the development, implementation, analysis and evaluation of cybersecurity policies, programs and procedures, supporting the Corporate Information Security Office (CISO) in protecting USPS systems and data.
Driving & Transportation
Includes Motor Vehicle Operators and Tractor Trailer Operators, who transport mail between facilities and post offices. It also includes drivers responsible for fleet operations, route optimization, and safety compliance.
Human Resources (HR)
Support workforce planning, recruitment, benefits, employee relations, and contract compliance to ensure effective support for USPS staff throughout their careers.
Industrial Engineering
Oversees and applies nationwide industrial engineering, standardization and improvement standards of mail processing operations. Works to improve service and cost performance.
Information Technology (IT)
Encompasses software development and infrastructure management. Ensures secure, innovative and reliable digital operations for USPS.
Labor Relations
Labor Relations collaborates with USPS stakeholders, labor organizations, and management associations to administer collective bargaining agreements, policies, and programs and provides support to managers and bargaining unit employees.
Law Enforcement
Includes Postal Inspectors, Postal Police, and investigative personnel who secure the mail system, investigate crimes, and protect USPS personnel and customers.
Legal
Attorneys, paralegals, and legal assistants provide counsel on labor law, contracts, intellectual property, regulatory matters, and litigation to protect USPS interests.
Logistics
Manage the movement of mail and packages nationwide. Roles include supply chain coordination, inventory management, and peak-period planning to maintain service standards.
Mail Delivery
City Carriers and Rural Carriers ensure timely and accurate delivery of mail and packages to homes and businesses.
Maintenance & Mechanics
This area covers a wide range of technical roles responsible for keeping USPS facilities, equipment, and vehicles in optimal working condition. It includes:
Building Maintenance - Maintain facility systems such as HVAC, conveyors, and electrical infrastructure. Roles include technicians, electronics specialists, and building equipment mechanics.
Mail Processing Equipment Maintenance - Maintain and troubleshoot high-speed sorting machines and automation systems used in handling mail and packages.
Automotive Maintenance & Repair - Service USPS fleet vehicles, including diagnostics, routine maintenance, and repairs for both traditional and electric vehicles.
Mail Processing Equipment Maintenance - Maintain and troubleshoot high-speed sorting machines and automation systems used in handling mail and packages.
Automotive Maintenance & Repair - Service USPS fleet vehicles, including diagnostics, routine maintenance, and repairs for both traditional and electric vehicles.
Medical & Healthcare
Occupational health nurses and doctors focused on employee wellness, fitness-for-duty assessments, injury management, and safe workplace promotion.
Purchasing
Performs and participates in a broad range of purchasing and supply management activities aligned with established policies and procedures.
Real Estate
Handling all aspects of government-owned postal property management, including GSA contract management, purchase of existing (leased) buildings and alternate quarters, sale of disposable excess property, out-leasing and sub-leasing.
Retail Customer Service
Retail associates and clerks provide front-line service by selling postal products, handling transactions and assisting customers with shipping and mailing needs.
Sorting & Handling
Mail handlers and clerks operate mail-sorting equipment and manage workflows for incoming and outgoing mail to ensure efficient delivery within the USPS network.